Frequently Asked Questions

To give you a sense of how we may be able to help you, here are some questions our clients have needed help with.

Our Core Services

Here are some examples of tech problems we have helped our clients with

Smart Phone General Help

How do I update my phone?

How do I update my apps?

How do I figure out how much storage I have left on my phone?

What is the difference between wifi and cellular connections? How do I know which I am currently using?

How do I connect to the wifi?

General Computer Help

How do I eject a storage device from my macbook?

What is a browser?

How do I connect to the wifi?

iPad/Tablet help

How do I update my ipad?

How do I figure out how much storage I have left on my ipad?

What is the difference between

Google Drive Help

How do I access my Google documents?

How do I create a new document?

Smart Phone Photo Help

How do I view my photos?

How do I create/view photo albums?

How do I take a screenshot? What is a screenshot?

How do I send my photo to my family/friends?

Password Help

What type of password should I use?

How do I access my Google password list through my Chrome browser?

How do I access my Apple password list on my iPhone?

Specialized Tech Solutions

I want to save the audio of a few youtube videos for my dance class. How do I do that?

Accessories/Peripheral Help

Why are my Apple Airpods no longer connected to my phone?

Car media Help

How do I access the DVD drive in my new car?

How do I access GPS in my car?

Word Document Help

How do I change the font type and size?

Excel Spreadsheet Help

How do I add an outline to my spreadsheet?

Why does my spreadsheet print out on too many sheets of paper and how do I stop it from doing that?

Social Media Help

How do I post something to sell on facebook?

How do I find facebook groups I want to join?

What are some general safety rules I should follow?

How do I make my facebook profile more private?

Start Your Tech Education Journey Today

We’re here to listen and collaborate with you. Whether it’s through an email, a phone call, a zoom/facetime call, or a visit with us, initiating a conversation is the first step towards learning more about how to connect with others through technology.